Strategic Partnerships

Our suppliers and supply chain

This commitment underpins our rigorous supplier selection and evaluation processes to ensure compliance with our standards and requirements. Our strategic partners also play a key role in reducing the environmental impact of our operations by supporting sustainable initiatives such as renewable energy use and reduced plastic and paper consumption.

Our supplier management model is grounded in ethical and regulatory principles that guarantee transparency, integrity, and sustainability across all links in our supply chain. Through our Supplier Policy, we define strict criteria for selection, contracting, and supervision, enabling us to identify and mitigate potential risks.

We closely monitor our suppliers to ensure compliance with key standards regarding fraud, financial solvency, business evaluations —including track record, commitment to the Global Compact, and ethical certifications— as well as regulatory compliance reports. We hold international certifications, including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 27001 (Information Security), and ISO 13485 (Medical Device Quality Management).

We are also firmly committed to local business development: 96.30% of our suppliers are based in Spain. They account for 97.41% of our total transaction volume. All supplier management is centralised through our Supplier Portal, a platform that streamlines administration and ensures efficient, structured control.

We are members of:

Committed to excellence and progress in older adult care, Sanitas Mayores is a member of the Asociación de Empresas de Servicios para la Dependencia, AESTE (Spanish Association of Service Companies for Dependency). This alliance reinforces our determination to professionalise the sector, raise quality standards in older adult care facilities, and foster the development and specialisation of professionals in this field.

Our strong commitment to transparency and building trust with policyholders is reflected in our participation in Unión Española de Entidades Aseguradoras y Reaseguradoras, UNESPA (Spanish Union of Insurance and Reinsurance Companies). Through this collaboration, we contribute to enhancing trust and communication within the insurance sector, promoting initiatives that ensure clarity, accessibility and integrity in customer relations.

Since 2010, Sanitas has been a founding partner of the Fundación Instituto para el Desarrollo e Integración de la Sanidad (Foundation Institute for the Development and Integration of Healthcare) working towards the continuous improvement of citizens’ health and well-being. This strategic partnership promotes initiatives aimed at optimising the healthcare system and highlights the vital role of private healthcare within Spain’s health ecosystem. This collaboration reaffirms our commitment to providing excellent care and effectively integrating high-quality healthcare services within the private sector.

As a founding member, Sanitas maintains a strong commitment to Forética, an organisation dedicated to promoting sustainability and corporate social responsibility in Spain. This alliance reflects our belief in embedding ethical principles and sustainable practices in business operations and reinforces our drive for responsible development in response to global challenges.

Sanitas is a founding member of the World Business Council for Sustainable Development (WBCSD), which was established in 2021. This advisory body, composed of the presidents and CEOs of Forética’s promoting partners and under the honorary presidency of H.M. King Felipe VI, aims to position business leadership in sustainability by sharing trends, challenges and solutions, and offering strategic guidance on ESG issues.

Sanitas has been a member since 2007 of this United Nations initiative established to promote corporate social responsibility in accordance with the Ten Principles of the Global Compact, which are based on respect for human rights, labour standards, environmental protection, and the fight against corruption.

With the shared goal of promoting female leadership in the insurance industry, Sanitas is part of the Empower Women in Insurance Network, made up of professionals across the sector.

We collaborate with:

At Sanitas La Zarzuela and La Moraleja University Hospitals, we maintain a close partnership with the Spanish Association Against Cancer and its volunteer network to provide essential support to those facing this challenging illness.

Our agreement with the Spanish Society for Healthcare Quality is aimed at promoting excellence in healthcare and continuous improvement in key areas such as patient safety, quality of care, and clinical risk management. This alliance reflects our commitment to innovation and the adoption of best practices across the healthcare sector.

Backed by the Madrid Diabetes Association, Sanitas La Zarzuela, La Moraleja and Virgen del Mar hospitals offer an innovative diagnostic support programme. This initiative enhances our endocrinology services and strengthens our commitment to advancing diabetes prevention, treatment, and comprehensive management.

Sanitas Hospitales and the Spanish Society of Anaesthesiology work together to promote the anaesthesiology specialty. In addition, the agreement facilitates the recruitment of professionals and the exchange of best practices in patient safety across the national healthcare system.

Through a collaboration with Universidad Europea de Madrid, the Official College of Pharmacists of Madrid, Madrid Multiple Sclerosis Foundation, and Fundación Real Madrid, we care for about twenty patients of the Madrid Multiple Sclerosis Foundation. They receive specialised treatment from postgraduate physiotherapy students at Universidad Europea, who, under the supervision of Sanitas professionals, offer weekly sessions at our health centres free of charge.

In 2022, we began a partnership with the Autism Spain Confederation to improve healthcare for individuals with autism. This alliance enhances training and specialisation among our professionals, and promotes best practices to eliminate barriers to care and ensure more inclusive, accessible, and tailored services.

We have partnered with the Spanish Society of Hematology and Hemotherapy to create, develop, and maintain Guía Hemodent, an AI-based tool for the better management of anticoagulated patients in dental clinics.

Raíces y Brotes is a biodiversity education programme, which provides training on health and sustainability to schools. The initiative also supports the reforestation projects run by the Institute in Senegal.

Sanitas has partnered with the Norman Foster Foundation to promote healthier, more sustainable urban environments, with a strong focus on architecture and urban design. The goal is to transform cities through innovative solutions that integrate well-being, sustainability, and quality of life into future urban development.

Through the Sanitas Chair for Health and the Environment, this collaboration fosters research and knowledge dissemination to improve the health of people and the planet. It promotes multidisciplinary, applied research and social awareness based on the One Health approach supported by WHO, exploring the connections between human, animal, and environmental health. The aim is to provide evidence and recommendations to help transform our environments into healthier living spaces.

Our partnership with UPM, through the Fundación Sanitas Chair, is dedicated to researching inclusive sports practices and training physical education teachers and students. The goal is to promote inclusive sport for people with and without disabilities.

Collaboration focused on promoting healthy lifestyle habits through the Healthy Cities programme, as well as developing research aimed at generating scientific evidence on the environmental impact on people’s health, in partnership with the Spanish Heart Foundation.