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One Health

Social

PREVENTIVE ACTION AND IMPROVED ACCESS TO HEALTHCARE

Innovation and a strong commitment to responsible, inclusive, and sustainable practices. Sanitas has spearheaded a revolution in digital technology, education, research and clinical excellence.

GRI 2-28, 3-3, 203-2, 413-1

Responsible products

Our efforts to improve the efficiency, accessibility and quality of care have enabled us to provide more universal healthcare services that are tailored to each individual’s needs while being respectful of the environment.

01. Seguros

Greater accessibility for people with disabilities

02. Hospitales

Committed healthcare providers

03. Dental

Smiles and inclusion

04. Mayores

A responsible approach

People-friendly strategies

At Sanitas, we put people first. Our highly qualified professionals are fully dedicated to ensuring the well-being and personalised care of patients, customers and residents throughout every stage of their treatment or stay.

To ensure patients receive personalised care tailored to their individual needs and preferences, Sanitas has introduced hospital-at-home care, post-surgery video consultations and an open-door ICU policy with flexible visiting hours for caregivers.

01.

Patient care

Sanitas is committed to achieving the best outcomes for every patient, and personalised and individualised care is at the heart of this commitment.

02.

One patient, one person

Natural light, clean air and tranquillity are essential features in Sanitas centres. These features are ensured through measures such as controlling noise and light pollution, designing clear wayfinding to improve hospital navigation, regulating thermal comfort, enhancing safety, and providing restraint-free rooms. These measures have earned Sanitas Hospitals ISO 170001 certification for accessibility in central buildings and infrastructure.

03.

People come first

Our professionals are the driving force behind the values that Sanitas upholds and promotes. We support their wellbeing, health and engagement through a culture of compassion, early stress detection, continuous training programmes, and values-driven leadership.

04.

The power of professionals

Raising and spreading health awareness

We design innovative programmes and initiatives to raise awareness, encourage healthy habits and support employees, patients and the wider community in achieving wellbeing and adopting a healthier lifestyle.


  • Viva

    At Sanitas, Viva is how we care for ourselves. This initiative promotes healthy habits through medical care, a supportive work environment, and wellbeing and health activities. Based around the five pillars of physical, emotional, social, environmental and financial wellbeing, Viva encourages shared interests such as sport, nutrition and reading. It also offers a monthly programme of sessions with expert recommendations to help us care for ourselves, our loved ones and the planet.


  • Open-access health portals

    At Sanitas, we are committed to ensuring that everyone has access to high-quality health information and services. With this in mind, we provide open-access platforms for the whole of society.

    Future Health

    This digital space is dedicated to advancing the future of medicine. It features content such as TheLab podcast, INnovation web series, Inspira and Data Salud. In these programmes, experts, business leaders, start-ups and other key players explore how innovation is improving quality of life.

    Muy saludable

    This blog offers users information and advice on health, nutrition, fitness, parenting and mental wellbeing, all of which is reviewed by leading medical professionals.

    Tus dudas en salud

    A reliable and accessible space offering expert advice on health and wellbeing to help people live healthier lives and find answers to their health-related questions.

    Cuidar bien

    A resource hub providing practical advice and tools to help carers support people with Alzheimer’s disease and other forms of dementia, while also caring for their own emotional well-being.


  • Data4Good

    Our open data and analytics initiatives provide a platform for health research, identifying trends and driving scientific progress. The Data4Good project improves public health indicators and builds partnerships to help achieve the Sustainable Development Goals.


  • Sanitas Hospitales Research Foundation

    Sanitas’ entire research tradition is channelled into driving medical innovation, training and disseminating scientific advances to help prevent and treat society’s most prevalent health problems. With support from laboratories such as Roche and GSK, Sanitas promotes clinical studies in areas such as oncology, haematology, neurology, cardiology, gastroenterology, paediatrics, gynaecology, and mental health. The Foundation is part of REGIC (Network of Clinical Research Management Entities), comprising more than 50 organisations that work to promote and standardise good practices in clinical research.

    The ongoing pursuit of new technological, biomedical and clinical solutions to improve patients’ quality of life and advance the treatment of complex diseases has resulted in 121 clinical studies —58 active and 63 under evaluation— being conducted in 2024. These studies span a broad range of medical specialties and are aimed at optimising treatment outcomes.

    Sanitas Hospitales also began a collaboration with MIMO, a spin-off from the Centre for Applied Medical Research (CIMA) at the University of Navarra. MIMO develops genetically modified animal models that replicate human cancers (myeloma and lymphoma) for early-phase drug testing.

    The Foundation also stood out with 61 scientific publications by Sanitas professionals in 2024, 34 of which ranked in the top quartile by impact. These include a study on cardiovascular disease published in Nature Medicine by Sanitas La Moraleja University Hospital, and a study on immunotherapy advancements from a trial at Sanitas La Zarzuela University Hospital.

    In 2024, all of our centres joined the Research Organisation Registry (ROR), connecting institutions worldwide with researchers and their work. Researchers can now submit proposals via a new digital form.

    We also introduced a new governance model at each hospital in 2024 to assess project feasibility prior to review by the Scientific Committee and Board of Trustees.



EcoDisruptive

EcoDisruptive for Healthy Societies is a global internal talent programme run by Bupa, the parent company of Sanitas. It encourages up-and-coming leaders to work alongside start-ups and NGOs to tackle sustainability-related issues. In 2024, the focus was on finding ways to increase access to health and wellbeing services. The six finalist start-ups addressed three key areas: inclusive health, disability support and preventive health.

SANITAS FOUNDATION

For more than two decades, the Sanitas Foundation has been committed to driving social change and equal access to healthcare through research and awareness-raising, inclusive sport to promote the inclusion of people with disabilities, and the promotion of excellence among healthcare professionals.


2nd Inclusive Games

The Sanitas Foundation has focused on breaking down barriers in sport by promoting shared activities between people with and without disabilities and opening up sport to children with disabilities, thereby helping them to enjoy a healthier and better quality of life.

Inclusive sport

Beyond the Inclusive Games, the Sanitas Foundation promotes sport among young people, encouraging them to take it up from an early age. The search for new partnerships and collaborations is driven by the desire to break down barriers in sport and create opportunities for shared activities between people with and without disabilities.

A strategic alliance

Fundación Sanitas is committed to promoting equality in sports through the Strategic Alliance for Inclusive Sports, in partnership with the Spanish Sports Council, the Spanish Olympic Committee, the Spanish Paralympic Committee, the Real Madrid Foundation, the ONCE Foundation, RTVE, Telemadrid, the Regional Government of Madrid, the Madrid City Council and the Polytechnic University of Madrid.

Equality in schools

The Inclusive Sports in Education (DIE) programme is based on three pillars: promoting inclusive sports practice in schools; providing information about adapted and Paralympic sports; and raising awareness of the situation of disabled people in sport.

Inclusive championships

The nine inclusive competition sports featured in the Spanish National School Championships (CESA) for Regional Teams are track and field, badminton, wheelchair basketball, cross country, judo, swimming, rugby, table tennis and triathlon. This demonstrates a firm commitment to inclusive sport, supported by the Spanish National Sports Council and both mainstream and disability sports federations.

Football and basketball with the Real Madrid Foundation

Since 2009, the Sanitas and Real Madrid foundations have promoted inclusive basketball camps and football and basketball schools, making sport accessible to all. From 2009 to 2013, 15 editions of the inclusive football and basketball camps were hosted, with 716 participants in total.

In 2024, seven inclusive schools were held, benefiting 141 people.


Power: the strength of sport

The second episode of the Sanitas Foundation’s documentary series Power, entitled The Power of a Dream, highlights the collective push for inclusion and sporting excellence at all levels, including elite competition.

Sanitas EIR
and MIR Awards

Recognising healthcare excellence

 

The Sanitas Foundation promotes merit and excellence in healthcare through these two awards for medicine and nursing.

Solidarity in action

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Collaboration is a core principle of the Sanitas Foundation’s mission to promote health and wellbeing for everyone. National and international partnerships provide vulnerable communities with access to quality healthcare.

UNICEF Spain

With the support of Fundación Sanitas, UNICEF Spain is running a project in Peru to detect hearing impairments in newborns through universal neonatal hearing screening. In addition to providing financial support, Sanitas Hospitales is contributing medical professionals and specialists from Sanitas and Bupa Peru.

Down Spain

In partnership with Down España and the Spanish Red Cross, Fundación Sanitas is promoting oral health among individuals with Down syndrome and socially excluded groups in various Spanish provinces. To date, over 50 workshops have been held, led by Sanitas Dental hygienists. These workshops also involve the distribution of dental hygiene kits to reinforce healthy practices.

CEAR

Since the beginning of their collaboration, Fundación Sanitas, Sanitas Dental, and CEAR have supported the mental health, emotional well-being, and oral care of 270 refugees in Spain. More than 70 professionals have provided care to over 140 refugees in Sanitas Dental clinics through 2024.

CESAL ONG

The Sanitas Foundation and CESAL are collaborating to improve the health of vulnerable people in Peru. The ‘Nutrisalud: Promoting a Balanced Diet’ programme benefits 600 schoolchildren and 160 parents in the districts of Lurigancho-Chosica, Ate and Santa Anita in Lima. Fundación Sanitas supports various initiatives that promote healthy eating, health education and environmental care. Medical professionals from Sanitas Hospitales and Integramédica Perú deliver healthcare services through specialised general medicine and nutrition outreach sessions.

Fundación Alentia

In collaboration with Fundación Alentia, Fundación Sanitas focuses on the emotional well-being and psychological care of minors under guardianship and young adults formerly in care in the Community of Madrid. Professional psychological support is offered at Sanitas medical centres and hospitals, both in person and via phone or video consultations. Additionally, Sanitas’ Health Promotion Service runs workshops on nutrition and sleep health. The Sanitas Health Promotion Service (SPS) and Sanitas Hospitales have already provided over 600 hours of psychological care to more than 20 young people.

Fundación Recover

The Sanitas Foundation supports the Recover Foundation through three key initiatives: addressing child malnutrition in Cameroon for 650 children via nutrition education; establishing a pathology lab in Burundi, essential for diagnosing diseases and injuries; and enhancing medical capabilities through telemedicine, enabling Sanitas Hospitales professionals to provide ongoing training and diagnostic support remotely.

Fundación Cesare Scariolo

In partnership with Fundación Sanitas, Fundación Cesare Scariolo ensures that children undergoing cancer treatment have access to high-quality care. Families are provided with accommodation in Málaga, enabling them to stay close to their children and support them throughout their treatment.

Emergency aid

The Sanitas Foundation has established an Emergency Fund to support the efforts of leading international humanitarian organisations.

Informe Anual 2024 Sanitas
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