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Informe Anual 2024

€2,886 billion

in revenue
(+10% vs. 2023)

219 M€

operating profit
(+4% vs. 2023)

2.9 M

insured members
(+6.5% vs. 2023)

928,000

digital consultations
(+14% vs. 2023)

MILESTONES 2024

Animación de pasos

01.

Mi Salud Genómica

Sanitas has launched a pioneering preventive medicine programme focused on genome sequencing and analysis one of the largest of its kind in Europe.

02.

Digital healthcare

The ongoing evolution of our digital health ecosystem, Blua, has significantly improved digital interactions between patients and healthcare professionals. One clear indicator is the 928,000 digital consultations carried out, a 14% increase compared to 2023.

03.

A Growing network of hospitals

In addition to the upcoming Hospital Blua Sanitas Valdebebas, set to open in 2025, we are expanding our owned hospital network with Hospital Marina de Barcelona, planned for 2027; Hospital Sanitas Arganzuela in Madrid, planned for 2028; and Hospital Portitxol in Palma de Mallorca, planned for 2029.

04.

Expanding our healthcare network

The expansion of our healthcare network across all areas of the business has been a key driver of company growth. Sanitas Dental, now with 217 clinics, has added six new locations in Málaga, Cádiz and Madrid, expanded three existing centres, and acquired six new clinics under the Dental Star brand.

05.

Sanitas Campus FP

The quality of care depends largely on the talent and training of healthcare professionals. Through Sanitas Campus, we promote continuous development for vocational education students (FP), and in the 2023–2024 academic year, we broadened our training offer. We believe in the importance of providing the tools, knowledge and training needed to help future healthcare professionals reach their full potential and successfully face the challenges of an ever-evolving sector.

06.

Net Zero commitment

Our ambition is to become a company that achieves net zero direct emissions by 2030 and net zero indirect emissions by 2040. To achieve this, we are implementing energy efficiency and saving measures, streamlining processes, an using renewable energy to minimise the environmental impact of our medical centres, dental clinics, care homes and offices. This strategy has already led to a 28.5% reduction in CO emissions (Scopes 1 and 2) compared to 2009.

07.

Sanitas Inclusivo

We have launched a new outpatient health insurance policy for people with disabilities. In partnership with ILUNION, we offer a policy that improves accessibility to our services, digital ecosystem and network of medical centres for people with disabilities. This new policy complements our existing range, including ‘Sanitas Accesible’, which was introduced in 2006 for people with acquired spinal cord injuries and in 2007 for people with Down syndrome.

08.

Healthy Cities

Aware of the link between people’s health, lifestyle and the environment, the Healthy Cities initiative has been promoting healthier and more sustainable habits and environments since 2015. In its ninth edition, we engaged over 28,000 participants, 230 partner companies, over 9 million steps taken, more than 28,000 trees planted, 40 tonnes of CO avoided, and
over €500,000 donated to green regeneration projects.

09.

2nd Inclusive Games

The 2nd edition of the Inclusive Games, held at the prestigious High Performance Centre of the Spanish National Sports Council (Madrid), brought together nearly 300 athletes of different nationalities —Olympic and Paralympic— who competed across 14 disciplines: athletics, triathlon, wheelchair handball, wheelchair basketball, table tennis, fencing, badminton, rugby, hockey, archery, swimming, karate, taekwondo and judo.

The dedication and daily commitment of everyone at Sanitas translates into greater wellbeing and improved health for our patients. This is our core motivation —driven by values such as professionalism, personalised care, and a commitment to people and the planet. We are also part of the Bupa Group, with whom we have shared this mission since 1989.

Once again, Sanitas has dedicated its full energy and capability to delivering the highest quality care to our customers. Through Blua, our digital health ecosystem, which combines the latest technological advances with excellent personalised and direct patient care from our healthcare professionals, we extend our commitment to protecting the planet and all those who live on it. We extend our commitment to protecting the planet and all those who live on it.

Looking after people’s health and the planet. This is Sanitas’ purpose. We work under the One Health concept, helping to create healthier and more sustainable environments. Green spaces that promote biodiversity and natural richness. Places that improve quality of life and benefit people’s health.

Informe Anual 2024 Sanitas
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